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This store has earned the following certifications.
Lighting / Outdoor String Lights
Ensure your family's safety with a DC 12V voltage, excluding the hazardous risks of 110V. Perfect for families with young children who love to explore and touch lights.
Our smart power supply detects any abnormalities in the entire LED outdoor string lights' circuit within the first 3 seconds of startup. If a fault is detected, it automatically shuts down to prevent accidents.
Carefully calibrated to 60 lumens, our lights use a 96+ CRI eye-protecting light source, ensuring safety for your eyes, especially when children look directly at or touch the bulbs. The 3000K classic color temperature creates a cozy and romantic atmosphere that is both inviting and safe.
Say goodbye to fragile traditional S14 tungsten filament glass bulbs that are easily broken and can cause sharp glass shards. Our plastic bubble shells provide durability and peace of mind, ensuring no glass shards pose a risk.
Backed by a professional design and manufacturing team, our products come with a 1-year quality guarantee. Our 24/7 customer service team ensures support for every purchase, giving you confidence and peace of mind.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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